Terms of Service

MIRAIKA, INC.
File Number: 75584571
Registered Office: 2115 W Farwell Ave, Chicago, IL 60645, USA

Last Updated: July 6, 2026

These Terms govern your use of the InsideX mobile application and services provided by MIRAIKA, INC. By using our Services, you agree to these Terms.

1. Eligibility and Account

You must be at least 18 years old to use the Services.

To access features, you must:

• Provide accurate information
• Maintain account security
• Be responsible for all account activities
• Notify us of unauthorized use at support@insidexapp.com
• Maintain only one account per person

You may create an account using email and password, or by signing in with Apple or Google. When using social sign-in, your account is created using the information provided by the respective identity provider.

Guest Access

You may browse and use limited features of the App without creating an account ("Guest Mode"). Guest users may access demo sessions and make purchases. If you later create an account, your Guest Mode purchases will be transferred to your new account. Guest Mode does not require providing any personal information.

Single-Device Sessions

For security and licensing reasons, your account can be active on only one device at a time. When you sign in on a new device:

• Your previous device will be automatically signed out
• The previous device will receive a logout notification
• Only the new device will retain active access

This policy is enforced for security and to prevent unauthorized account sharing.

2. License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use.

You may NOT:

• Modify, reverse engineer, or decompile the App
• Rent, lease, sell, or sublicense
• Use for illegal purposes
• Violate these Terms

For iOS users: These Terms are between you and us, not Apple.

3. User Content and Conduct

You may input personal data for personalized recommendations:

• Wellness focus areas from onboarding
• Current mood (if provided)
• Preferred listening time (if provided)
• Gender information
• Listening preferences and history

You retain ownership but grant us a worldwide, royalty-free license to process your content for the purpose of providing and improving the Services.

Prohibited conduct:

• Illegal or harmful activities
• Uploading malware or viruses
• Interfering with the Services
• Making unsubstantiated medical claims
• Using as substitute for professional care

4. Intellectual Property

All content (audio programs, AI algorithms, designs) is owned by us or licensors and protected by law.

"InsideX" and related logos are our trademarks. You may not copy, distribute, or create derivative works without permission.

5. Subscriptions and Payments

Free Features

Free users have access to:

• Demo sessions marked as free in our catalog
• All onboarding personalization features
• Basic profile and listening history tracking

Premium content (sessions and audio tracks not marked as demo) requires an active subscription.

Premium Subscriptions

InsideX offers the following auto-renewable subscription plans:

• InsideX Lite (Monthly) — Access to all audio sessions
• InsideX Standard (Monthly) — All audio sessions + offline downloads
• InsideX Standard (Yearly) — All audio sessions + offline downloads (best value)

Free Trial

Eligible new subscribers may receive a 7-day free trial on any auto-renewable subscription plan.

Trial Eligibility: Eligibility is determined by Apple App Store or Google Play based on your purchase history. Users who have previously used a trial for our subscription products may not be eligible for another trial.

During the trial, you have full access to the selected plan's features at no charge. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and your payment method will be charged.

Any unused portion of a free trial period will be forfeited when you purchase a subscription.

Billing and Renewal

• Payment will be charged to your Apple ID or Google Play account at confirmation of purchase.
• Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current billing period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period at the rate of the selected plan.
• Subscription prices are displayed in the app and may vary by region.

Managing and Cancelling Subscriptions

• You can manage or cancel your subscription at any time through your device's account settings:
  iOS: Settings → Apple ID → Subscriptions
  Android: Google Play Store → Subscriptions
• Cancellation takes effect at the end of the current billing period. You will continue to have access until that date.
• The current subscription period cannot be cancelled mid-term.

Refunds

Refund requests are handled by Apple (App Store) or Google (Google Play) in accordance with their respective refund policies. MIRAIKA, INC. does not process refunds directly for subscription purchases made through these platforms.

EU/UK Cooling-Off Period

Under the EU Consumer Rights Directive and UK Consumer Contracts Regulations, you generally have a 14-day right to withdraw from digital service contracts. However, this right is waived once you begin accessing digital content (audio sessions or downloads).

By starting your subscription and accessing content, you acknowledge that you are waiving your 14-day cancellation right.

Price Changes

We may change subscription prices from time to time. You will be notified in advance of any price changes. If you do not agree to a price change, you may cancel your subscription before the change takes effect.

6. Medical Disclaimer

7. Data Processing

We use Firebase (Google) for authentication, database, analytics, push notifications, and crash reporting, and RevenueCat for subscription management.

For complete details about what data we collect, how we use it, where it is stored, and your rights, please see our Privacy Policy.

8. Indemnification

You agree to indemnify and hold us and Apple harmless from claims arising from:

• Your use of the Services
• Violation of these Terms
• Infringement of third-party rights

9. Termination

We may terminate your access anytime for violations.

You may also delete your account and all associated data at any time through Settings → Delete Account within the app.

Upon termination:

• Your license to use the App ends immediately
• Your access to premium content will be revoked
• You may continue to access any locally downloaded content until your device's local cache expires or the App is uninstalled
• Certain sections of these Terms survive termination (Intellectual Property, Indemnification, Medical Disclaimer, Limitation of Liability, Governing Law)

10. Governing Law

These Terms are governed by the laws of the State of Illinois, USA, and applicable U.S. federal law, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Cook County, Illinois. If you are a consumer resident in the EU, EEA, or UK, you also benefit from any mandatory consumer-protection provisions of your country of residence, and nothing in these Terms limits those rights.

For iOS users: Claims against Apple subject to their terms.

11. Changes to Terms

We may update these Terms from time to time. We classify updates into three tiers:

• Material Changes (e.g., new fees, new restrictions, new obligations): We will show you an in-app re-consent prompt before your next use. You must accept the updated Terms to continue using the App.
• Minor Changes (e.g., clarifications, new optional features): You will be notified in-app, but continued use constitutes acceptance.
• Editorial Changes (typo or wording fixes): No notice required.

We maintain a version history of all changes. You can review the current version and effective date at the top of this page.

12. Export Control

You confirm that:

• You are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country
• You are not on any U.S. Government list of prohibited or restricted parties
• Your use of the App complies with Apple App Store and Google Play Store guidelines and applicable export control laws

13. Contact Us

Agreement Notice: By using InsideX, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.